Frequently Asked Questions
Everything you need to know about shopping with FARM Rio in Saudi Arabia
What are the shipping options available for Saudi Arabia?
We offer standard and express delivery across all regions in KSA, including Riyadh, Jeddah, and Dammam. Standard shipping typically takes 3-5 business days, while express delivery arrives within 1-2 business days.
Can I pay for my order using Cash on Delivery (COD)?
Yes, we support Cash on Delivery for orders within Saudi Arabia. Alternatively, you can pay securely using credit cards, Mada, Apple Pay, or Tabby for interest-free installments.
What is your return policy for fashion items?
We offer a 14-day return policy from the date of delivery. Items must be unworn, unwashed, and have all original FARM Rio tags attached. Please note that for hygiene reasons, swimwear and earrings cannot be returned.
How do I ensure I pick the right size for my body type?
Each product page features a detailed 'Size Guide' with measurements in centimeters and inches. Since our designs often feature vibrant prints and unique cuts, we recommend checking the specific fit notes (e.g., 'oversized' or 'fitted') listed in the description.
Are the customs duties and taxes included in the final price?
Yes, all prices displayed on our KSA store are inclusive of VAT and customs duties. The price you see at checkout is the final price you will pay, with no hidden fees upon delivery.
How should I care for my FARM Rio garments?
To preserve the vibrant colors and delicate fabrics of our Brazilian-inspired prints, we recommend following the care label instructions. Most items prefer a cold hand wash or delicate machine cycle, and should be dried away from direct sunlight.